FAQs

QUESTIONS? WE’VE GOT ANSWERS.

FAQs

What if I have more questions?

If you have any more questions, don't hesitate to contact us at info@cloudfit.io

Who are CloudFit Coaches?

CloudFit Coaches are experienced and certified health and wellness professionals dedicated to helping you achieve your fitness goals. They work alongside our AI technology to provide personalised support, guidance, and motivation, ensuring you get the most out of your health programme.

How do I communicate with my coach?

You can communicate with your coach in several ways, including live video calls, video messages, and text messaging via the CloudFit app. Your coach is available to you 24/7, and you can expect a response within a few hours.

How do I cancel my CloudFit membership?

We'd love the opportunity to make things right and improve your experience. If you are having issues or would like to share feedback with someone from our team, please contact us at info@cloudfit.io.

How does CloudFit work when I'm travelling?

CloudFit is designed to be flexible and accessible wherever you are. Our AI coach adapts your fitness and wellness plans to fit your travel schedule, providing workouts and health tips that you can follow with limited space and equipment.

Can my employer see my data?

No, your personal data is completely private and cannot be accessed by your employer. CloudFit ensures that all your health and fitness information is kept confidential and used only to personalise your wellness programme.

Do I need a smartwatch to use CloudFit?

It's not required but is highly encouraged, as it will help you get the most out of your membership and reach your goals faster. The smartwatch unlocks a variety of features that enhance your workout experience and provides your coach with insights into your progress, enabling them to deliver seamless, next-level support.

What if I don't have a gym membership or home gym?

No problem! CloudFit provides tailored workouts that can be done with minimal or no equipment, right at home. Our AI coach will design a fitness plan that fits your available space and resources.

What if I have an injury or special needs?

If you have an injury or special needs, CloudFit can still support your wellness journey. Our AI coach will tailor your health programmes to accommodate your specific requirements. For further assistance, please reach out to us at info@cloudfit.io.

What is CloudFit?

CloudFit is a personalised health platform that combines AI technology with human performance coaches to enhance health and wellness. Our AI coach tailors health programs based on sleep, stress, fitness, and nutrition, available 24/7 to meet individual goals and improve workplace wellness.

GET IN TOUCH

Want to reach out? Contact us at:

info@cloudfit.io
591 London Road,
England,
SM3 9AG

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